Every pre-order pair is chosen for you and travels a long way to reach your door, which is why we're unable to exchange it for another size. Take a quiet moment with your size before you order, or send us a message and we'll gladly help you find your perfect fit.
Should your pair arrive late, or arrive different from what you ordered, your booking money comes back to you in full. As it is ordered just for you, it cannot be cancelled or refunded for any other reason.
Return, refund and exchange policy